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PRIVACY POLICY

Publication date : 04/05/2024

 

 

 

This Privacy Policy describes how FOP Didenko Kateryna Gennadiivna ( RNOKPP: 3437216887 ) collects and processes user data through the website https://mili-online.com (" Website "). The terms "we" , "us" , "our" refer to the clothing brand MILI ("Company") .

 

Please read this Privacy Policy carefully. By accessing or browsing this Website and using the Services, you confirm that you have read, understood and agree to this Privacy Policy in its entirety. If you do not agree with this Privacy Policy in its entirety, you should not use this Website.

We may change this Privacy Policy from time to time, and you agree that by accessing or browsing the Website and using the Services at any time after a change is made, you agree to the new version of the Privacy Policy.

We respect your right to privacy and will process the personal information you provide to us only in accordance with this Privacy Policy and applicable privacy laws.

 

Your rights

You have the right to access your personal data, withdraw your consent to data processing, obtain information about whether your personal data is being processed, and request the correction, update or deletion of incorrect and/or inaccurate data by contacting us at : https://mili-online.com/contacts.

 

If you are a resident of the European Union (EU) or the European Economic Area (EEA) , you can exercise your GDPR rights regarding your personal data. In particular, you have the following rights:

(1) the right to object to the processing of your information . If we process your information for our legitimate interests (for example for direct marketing emails or for marketing research purposes), you can object to it. Let us know what you object to and we will consider your request. If we do not have a compelling interest to refuse your request, we will stop processing for such purposes. If we believe that our compelling interests override your right to privacy, we will make this clear to you.

(2) the right to access your information . You have the right to know what personal data we process. In this way, you can obtain disclosure of the data involved in the processing and you can obtain a copy of the information being processed.

(3) the right to verify your information and request that it be corrected . If you find that we are processing inaccurate or outdated information, you can verify the accuracy of your information and/or request that it be updated or corrected;

(4) restrict the processing of your information . If you dispute the accuracy of your information, believe that we are processing it unlawfully, or wish to object to the processing, you have the right to temporarily stop the processing of your information to check whether the processing has been consistent. In this case, we will stop processing your data (other than storing it) until we can provide you with evidence that it was lawfully processed;

(5) the right to have your personal data deleted . If we are not required to retain data to comply with law, and your data is not required as part of a valid contract or claim, we will delete your information upon your request;

(6) the right to transfer your personal data to another organization. If we process your personal data on the legal basis of your consent that you have given us, or in connection with the need to perform a contract, we may, at your request, make your data available to you or to an organization of your choice.

You can make such requests or submit additional data protection questions by contacting us at: https://mili-online.com/contacts .

If you believe that our use of personal data violates your rights, or if you are not satisfied with the response you received to a request you made to us, you have the right to lodge a complaint with the competent data protection authority of your choice.

 

Collection of information

Account. If you wish to use the functionality of the Website and the Service, you will need to register a personal account on the Website (" Account "). To register an Account, you must provide us with your email address and create a password.

Please note that by opening an Account on behalf of a legal entity, you represent and warrant that you are its duly authorized representative and have the right to do so.

We use your Account information to:

  • create and maintain a User Account, including the other data listed below. The legal basis for this is the performance of the contract between you and us (GDPR, Article 6.1.b);
  • contact you regarding the operation of the Website or your Account, including by e-mail and sending you Web messages (GDPR, Art. 6.1.b);
  • to analyze the effectiveness of our Website in our legitimate interests (GDPR, Art. 6.1.f);
  • send you marketing or advertising materials after obtaining your consent (GDPR, Art. 6.1.a).

We will retain your account data, including the categories from the sections below (Website features and technical support), for as long as we have your Account. If you become inactive, we will delete your information 12 months after your last user session.

 

Website functionality . The legal basis for this is the performance of the contract between you and us (GDPR, Art. 6.1.b). The storage period is the same as the Account data.

 

Support. If you want to ask us a question about the functionality of the Website or the use of the Services, you can leave a request on the Website by completing the request form. To do this, you will need to provide us with your name, phone number and email address. This information is necessary to contact you regarding the response to your request with the determination of the current decision.

In addition, if you need assistance while using the Website or the Services, you can contact our customer support through the chat box on the Website or by calling us. In both cases, we additionally collect information that you have freely provided to us through the text box for exchanging messages. If it contains any personal data, we will process it appropriately as set out below. In addition, we may use the information collected to correct and improve the Website and to analyze the effectiveness of our marketing and product efforts, including by generating inquiry statistics. The legal basis for this is the performance of a contract between you and us (GDPR, Article 6.1.b) and our legitimate interest in improving the Website (GDPR, Article 6.1.f). We keep this information for 2 months after we help you with your request.

 

Advertising and analytics, services provided by third parties. The following data collection activities are carried out on our Website:

● collection of visitor logs (device information, browser, IP address) to prevent fraud and manage user sessions, which is stored for 6 months from the time of your last visit. The legal basis is our legitimate interests (GDPR, Article 6.1.f);

● traffic analysis using third-party analytics providers. This activity, depending on the method used, is carried out on the basis of your consent (tracking cookies) or our legitimate interests (GDPR, Art. 6.1.f).

We keep marketing data for 12 months after we last communicated with you. For actions that are based on consent, you can withdraw your consent at any time by contacting us directly. Withdrawal will not affect the lawfulness of processing based on prior consent. You can also unsubscribe from emails by clicking on the appropriate button in our emails.

 

Information exchange

We use the following third-party software providers:

  • analytics providers to analyze our performance and conduct market research;
  • customer relationship management software to manage and carry out our marketing (electronic) activities;
  • electronic notification providers;
  • technical support and management software;
  • cloud hosting providers for storage and processing of collected data;
  • answer forms, app-to-app integration;
  • site personalization tools.

The service providers listed above only process personal data based on our instructions. They are prohibited from using any of your personal data for their own purposes.

 

Analytics

When using analytics services, we collect details of Website usage, including, but not limited to, traffic data, location data, duration of visits and other communication data.

Non-personally identifiable information is collected and processed, among other services, by Google Analytics in an anonymous and aggregated manner to improve the usability of our Website and for marketing purposes. Google Analytics is a web analytics service that tracks and reports on user traffic in applications and on Websites. Google Analytics uses the collected data to track and monitor the use of the Website. This data may also be shared with other Google services.

For more information about Google's privacy practices, you can review its Policy at: www.google.com/analytics/policies/ .

 

Payment providers

We use third-party payment processors to process payments you make for using the Services on the Website. Please note that we do not receive your payment details from them, only payment confirmations and details of the transactions you carry out. This means that we do not collect or process your payment information. Payment processors are independent controllers of your payment information, which includes your payment card details.

To learn more about how third-party payment processors process your payment data, please visit their websites or contact them directly.

 

Integrated plugins

The Website allows you to connect to third-party software providers via APIs. Please note that when you interact with these third-party providers, you are providing your information directly to them.

 

Disclosure of personal data

We may disclose your personal data to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors as necessary for the purposes set out in this Policy. We may disclose your personal data to any member of our group of companies to the extent reasonably necessary for the purposes set out in this Policy.

We may disclose your personal data:

  • within the limits provided by law;
  • in connection with current or future legal proceedings;
  • in order to establish, exercise or protect the company's legal rights (including the disclosure of personal data to third parties to avoid fraud or to reduce credit risk);
  • to the buyer of the company, in case of its sale;
  • with the exception of the cases provided for in this policy, we will not provide your personal data to third parties.

 

Information security

We take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal data.

All personal data that you provide is stored on the Company's servers. All electronic financial transactions will be protected by encryption technology.

You understand that the transmission of personal data over the Internet is dangerous and we are not fully responsible for the transmission of data over the Internet. You are responsible for maintaining the confidentiality of the password you use to access the Website.

Only our authorized employees involved in supporting the program have immediate access to the data. Such employees maintain strict confidentiality and prevent unauthorized third-party access to personal information.

 

Settlement of Disputes

Before filing a lawsuit about disputes arising from the relationship between you and the Company, it is mandatory to submit a claim (a written proposal for voluntary settlement of the dispute). The recipient of the claim shall, within 30 calendar days from the date of receipt of the claim, inform the applicant of the claim in writing about the results of the consideration of the claim.

In general, the laws of Ukraine apply to this Policy and your use of the Website. Depending on the country of residence, additional laws apply:

  • if you are a resident of the United Kingdom, the Data Protection Act and the GDPR (as amended from time to time) apply;
  • if you are a resident of the EU or EEA, you can exercise your GDPR rights in relation to your personal data;
  • if you are a California resident, you may exercise your CCPA rights with respect to your personal information;
  • if you are a resident of Ukraine, you can exercise your rights to information in accordance with the Law of Ukraine "On Personal Data Protection".

 

COOKIE files

In order to provide you with a personalized experience and improve the functionality and performance of the Website, we may use cookies, web beacons and other similar technologies to collect, store and use information about your interactions on the Website.

We may place cookies on your device by default if they are strictly necessary for the operation of this Website. Necessary cookies help make the Website more user-friendly by enabling basic features such as page navigation and access to secure sections of the Website. The website cannot function properly without these cookies.

For all other types of cookies, we need your consent :

  • customized cookies allow the Website to remember information that changes the behavior or appearance of the Website, such as the language selected or the region in which you are located;
  • statistical cookies help us understand how you interact with the website by collecting and reporting information anonymously;
  • marketing cookies are used to track you on the Website. They are placed on your terminal equipment by Facebook and Google.

Unless you choose otherwise, we may only store and process cookies that are necessary for our Website to function. If you do not wish to be tracked using other types of cookies, you can opt-out initially or opt-out later.

Most cookies last 1 day or less, but some cookies last 1 or 2 years. Certain cookies may have their own automatically determined retention periods that we cannot control. For more information about retention periods, you can scan the Website using cookie scanning services such as https://cookiepedia.co.uk/ .

You can check the specific types of cookies in the pop-up window that appears when you first visit the Website. By clicking " Allow all cookies ", you agree to the use of cookies for all purposes stated above. Rejecting other types of cookies will affect the performance of our website, as there will be no personalization and device recognition during further use of the website. You can change or withdraw your consent at any time by contacting us at: https://mili-online.com/contacts . In addition, your web browser allows you to control and limit cookies on your device.

Please be aware that simply disabling all cookies or all of our cookies in your browser settings may result in certain sections or features of our Website not working. We therefore recommend using the cookie settings on our website instead of turning off all cookies in your web browser.

 

Changes

We may update this Privacy Policy from time to time by posting a new version on our Website. Changes to the Privacy Policy take effect immediately after their publication.

We recommend that you check this page from time to time to ensure that you are happy with any changes. However, we will try to notify you of any significant changes.

If you continue to use the Website after changes are made, it means that you accept the updated version of the Privacy Policy.